Olive & Piper logo
Olive & Piper logo

All articles

What happens if I return an order I used a Reward on?Updated 4 months ago

If you return your entire order, any points redeemed to use a Reward as payment on that order will be returned to your account. Those points will remain available until their expiration date for you to redeem towards a Reward again.

If you only return part of your order, the number of points returned to your account will match the ratio of your refund.

For example, say you redeemed 100 points to use a $10 reward on a $200 order. You then return half of your order, and receive a $100 refund. 50% of your points originally used on the order (50 points) would then be added back to your account.

Was this article helpful?
Yes
No