What happens to my redeemed Reward if part of my order or my entire order is cancelled?Updated 4 months ago

If your entire order is cancelled, any points that were redeemed to use a Reward as payment on that order will be returned to your account. Those points will remain available until their expiration date for you to redeem towards a Reward again.

If only part of your order is cancelled, we’ll make sure your points are adjusted fairly! The number of points returned will match the ratio of your refund for the cancelled item(s).

For example, say you redeemed 100 points to use a $10 Reward on a $100 order. Part of your order is then cancelled, and you receive a $20 refund. 20% of your points originally used on the order (20 points) would then be added back to your account.