Why are the pearls on my pieces unevenly shaped or coloured?Updated 2 months ago

Wondering why your pearl pieces may have uneven shapes or colouring? You likely ordered a style made with freshwater pearls! 

Freshwater pearls make each piece one-of-a-kind since they are natural pearls, rather than faux or glass pearls. Due to their organic nature, they offer a wider diversity of colors, shapes, and sizes than any other type of pearl! We note this on every product page for pieces containing freshwater pearls.

Check out our Prado Pearl Drops for a photo that serves as a great example of the varieties possible across the shape and appearance of freshwater pearls. What may appear as scratches are actually part of the natural pearl look!

That said, if you don't love the piece as is, you can opt to return or exchange eligible orders/items within 30 days from your order date.

To view our full return policy and initiate a return or exchange, click here.