Points
How do I earn points?
Points are earned for every US dollar spent on all qualifying orders—$1 USD is equal to one point. You can also earn points by completing additional actions like joining the program, and following our social media accounts. All the ways you can earn
Can I earn points on past actions?
No, points cannot be earned retroactively. Make sure you’ve signed up for the O&P Club to start earning points towards Rewards!
Do my points expire?
Points remain active for 12 months from the date you earned them. For example, if you placed an order on February 6, 2025, and earn 50 points on that order, those points, if unused, will expire on February 6, 2026.
What items can points be earned on?
Points can be earned on any of our products, but exceptions may apply. These exceptions will be noted in the Terms & Conditions of any relevant future promotions, launches, and/or marketing materials.
Do all my purchases qualify to earn points?
Most purchases qualify, however exceptions may apply. *These exceptions will be noted in the Terms & Conditions of any relevant future promotions, launches, and/or marketing materials.
Do my purchases at the O&P showroom, in-person events, and popups qualify to earn points?
No, only purchases made on oliveandpiper.com qualify to earn points.
Do past purchases prior to joining or logging into The O&P Club qualify for points?
Before the O&P Club launched, if you shopped with us using your customer account from Nov 6, 2024-Feb 6, 2025, you will see points in your Club account for those purchases. Outside of this window, points can only be earned on qualifying purchases mad
How quickly will newly earned points appear in my account?
As soon as payment for your order is processed, any points earned from a purchase will immediately appear in your account. Your points balance and all other account details can be found here.
What happens to my points when I make a return?
The points earned when you first made the purchase will be deducted from your points balance. If you’ve already redeemed those points for a Reward before the return, your points balance may go into the negative.
What happens to my points if part of my order or my entire order is cancelled?
If your entire order is cancelled, any points earned from that purchase will be deducted from your account. If only part of your order is cancelled, only the points earned from the impacted items will be deducted.